Customer Service +971-585-16-3691
Free Shipping on EU orders over 99€
Free standard shipping on EU orders over €99
If the product is in stock we will ship it in few days, if is not in stock, you can preorder it and we will create it for you in few weeks.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Item details:
Material: Italian white clay;
Color: purple and black;
Bowl height: 9.5 cm;
Diameter: 8.5 cm;
Capacity: 12-20gr.
It doesn't need a number to be special became each piece is unique and unreplicable.
Features:
♛ Gradual heating and balanced temperature which allows to enjoy your Hookah session for a longer time, never exceeding 100°C (212° F) thanks to the Italian white clay quality used;
♛ Suitable for all the most common heat control devices on the market and with aluminum foil;
♛ Handmade detailed decorations;
♛ No ash leaks;
♛ Easy to clean with hot water and soap;
♛ Sharing is caring: enjoy your Hookah experience like you were smoking an Italian masterpiece.
Tag us! #ollabowls💌
If the products have been delivered to you, you must allow us to collect them from you. We won't pay the costs of collection. Please call our Client Service Team or email for allow us to plan the return.
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply contact our customer care at info@ollabowls.com
We can ship to any address in the world.
We usually ship the items in few days, but in case of pre-order we will need few weeks more to create the item especially for you.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
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